Whether you manage a start-up, small business or mid-sized company, you simply can’t afford a technology breakdown. At Pittsburgh-based Quality Computer Services, Inc., our ProactivCare Service Plans give you the peace of mind that comes with reliable, consistent and customized IT support services.

Your problems become our problems.

By proactively monitoring your network, we will help you prevent virus and spyware attacks, manage data backups, provide software recommendations and upgrades, and much more. There’s virtually nothing we cannot do regarding your technology needs.

Even better, with one of our signature ProactivCare Service Plans, you can focus on the day-to-day operations of your business, knowing your IT partner is someone you can rely on to address your technology issues in a timely manner. The protection offered under our ProactivCare service plans is among the most dependable and comprehensive available in the market.

Focus on What Matters

You already have plenty to worry about.

Let us manage your technology so you can concentrate on what you do best…growing your business.

Get Superior and Affordable Technology Support

Pay one flat affordable monthly rate and receive all the technical support you need without hidden charges, caveats, or disclaimers. We offer three options that will provide a solution to fit both your specific needs and budget:

ProactivCare Bronze Plan

ProactivCare Silver Plan

ProactivCare Gold Plan

Before getting started, we will take the time to better
understand your business so we can recommend the appropriate ProActivCare plan.

Each plan comes standard with these support services:

24/7 Network Monitoring
Detect network problems before they escalate into downtime, data loss, or expensive repair issues. Get faster performance, fewer glitches, and practically zero downtime. We can access and repair most network problems remotely. If we cannot fix it remotely, we will dispatch a technician to your offices the same day.

✓ Network Audit/Asset Management
Maintain a comprehensive record of IT assets by collecting and tracking hardware and software inventory while ensuring compliance with all licenses and establishing proper configurations.

✓ Vendor Liaison
Act on your behalf with your phone, internet and other providers so your problems are taken care of promptly and completely.

✓ FREE Unlimited Help Desk Support
Speak to a knowledgeable technician anytime during business hours about any IT issue. It’s like having your own in-house IT department—without the cost.

✓ Virus Removal and Cleaning
Prevent viruses from jeopardizing your network’s security. You’ll sleep easier knowing cyber criminals are being thwarted by our 24/7/365 monitoring and on-going maintenance.

✓ Monitor Backup Solution
Schedule backups to help maintain data integrity so your valuable information is secure and recoverable.

✓ Guaranteed 1-Hour Response

✓ Antivirus Updates and Security Patch Management
Safeguard your data with our comprehensive monitoring and deployment of virus definitions and updates, as well as identification and automatic updating of all software patches and hotfixes. Your system will always be current and running at optimal performance.

✓ Spyware Monitoring and Removal
Stop annoying spam, pop-ups, and spyware from taking over.

✓ Unlimited Software Upgrades (labor only)

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