More than a Service Plan.
It’s Peace of Mind.
Stop reacting to IT issues and start preventing them. With ProactivCare, you get 24/7 monitoring, expert support, and a dedicated team—all for one flat, predictable monthly rate.
Your problems become our problems.
Our ProactivCare Service Plans give you the peace of mind that comes with reliable, consistent and customized IT support services.
By proactively monitoring your network, we will help you prevent viruses, stop spyware attacks, manage data backups, provide software recommendations, provide upgrades, and much more. There’s virtually nothing we can not do regarding your technology needs.
With one of our signature ProactivCare Service Plans, you can focus on the day-to-day operations of your business even better than before. Knowing your IT partner is someone you can rely on in a timely manner is a huge boost for your company. The protection offered by our ProactivCare service plans is among the most dependable and comprehensive available in the market.
We Focus on Your Technology. You Focus on What Matters.
Pay one flat affordable monthly rate while receiving all the technical support you need. Enjoy this without any hidden charges, caveats, or disclaimers. We offer three options that provide a solution to fit both your specific needs:
ProactivCare Bronze
- Best for companies with internal IT staff who need supplemental server protection.
ProactivCare Silver
- Best for companies with on-site IT help that want full-scale remote infrastructure management.
ProactivCare Gold
- The “In-House IT Department” experience—their most comprehensive flagship plan.
Each level of ProactivCare comes with these guaranteed services:
Detect network problems before they escalate into downtime, data loss, or expensive repair issues. Get faster performance, fewer glitches, and practically zero downtime. We can access and repair most network problems remotely. If we cannot fix it remotely, we will dispatch a technician to your offices the same day.
Speak to a knowledgeable technician anytime during business hours about any IT issue. It’s like having your own in-house IT department—without the cost.
Expect a fast response when your business needs it most. Our team is standing by to assist you.
Safeguard your data with our comprehensive monitoring and deployment of virus definitions and updates, as well as identification and automatic updating of all software patches and hotfixes. Your system will always be current and running at optimal performance.
Prevent viruses from jeopardizing your network’s security. You’ll sleep easier knowing cyber criminals are being thwarted by our 24/7/365 monitoring and on-going maintenance.
Maintain a comprehensive record of IT assets by collecting and tracking hardware and software inventory while ensuring compliance with all licenses and establishing proper configurations.
Stop annoying spam, pop-ups, and spyware from taking over.
Schedule backups to help maintain data integrity so your valuable information is secure and recoverable.
Act on your behalf with your phone, internet and other providers so your problems are taken care of promptly and completely.
Our team can assist you with upgrading your current software to the latest versions (labor only).