ProactivCare Silver Plan
Collaborating with Your IT Team to Support Your Business
Expanding the Capabilities of Your Current Staff to Ensure Uptime and Business Continuity
As a business owner, you understand the importance of technology and safeguarding your data. In fact, you may already have an IT person on staff to manage your network and provide IT support. However, you may still need additional help but cannot afford to bring on extra staff. That’s where the ProactivCare Silver Plan from Quality Computer Services comes in.
ProactivCare Silver Plan Details
The ProactivCare Silver Plan is the second tier of our ProactivCare Plans. It’s specifically structured for companies with technology support already on-site. This plan includes everything the ProactivCare Gold Plan offers including our remote support for one low monthly fee. The only exception—you pay an additional fee for any necessary on-site service. This option allows you some flexibility and frees up your internal IT staff to address more pressing issues. For many companies, it’s a more cost-effective way to complement your growing IT and technology support needs.
By adopting this plan, your mind can be put at ease knowing that we will proactively help you manage your IT and technology infrastructure. As a Certified Microsoft Partner, not only will we reduce or eliminate computer problems in your business, but we will also help your IT staff optimize your network’s speed, performance, and stability.
Core Services Included in All ProactivCare Plans:
In addition to all of the ProactivCare Gold Premium services, this plan includes all the standard features of our ProactivCare Plans to protect the most critical components of your network:
Detect network problems before they escalate into downtime, data loss, or expensive repair issues. Get faster performance, fewer glitches, and practically zero downtime. We can access and repair most network problems remotely. If we cannot fix it remotely, we will dispatch a technician to your offices the same day.
Speak to a knowledgeable technician anytime during business hours about any IT issue. It’s like having your own in-house IT department—without the cost.
Expect a fast response when your business needs it most. Our team is standing by to assist you.
Safeguard your data with our comprehensive monitoring and deployment of virus definitions and updates, as well as identification and automatic updating of all software patches and hotfixes. Your system will always be current and running at optimal performance.
Prevent viruses from jeopardizing your network’s security. You’ll sleep easier knowing cyber criminals are being thwarted by our 24/7/365 monitoring and on-going maintenance.
Maintain a comprehensive record of IT assets by collecting and tracking hardware and software inventory while ensuring compliance with all licenses and establishing proper configurations.
Stop annoying spam, pop-ups, and spyware from taking over.
Schedule backups to help maintain data integrity so your valuable information is secure and recoverable.
Act on your behalf with your phone, internet and other providers so your problems are taken care of promptly and completely.
Our team can assist you with upgrading your current software to the latest versions (labor only).