"We are confident our system is running at peak performance. Remote access and problem solving have help to reduce computer downtime. The response time is excellent and all the engineers are very professional in dealing with our staff.”– Dr. Dennis Barrett, Director, DePaul School For Hearing and Speech
"I am writing to say THANK YOU to each of you for your continued support and efforts in helping to keep Anderson Interiors, Inc. operating smoothly. I commend each of you for your caring attitudes and your willingness to take care of all our situations, no matter how large or how trivial..."– Ms. Lisa Anderson Gerber, Chief Financial Officer, Anderson Interiors, Inc.
"For the past 17 years, we have relied on Quality Computer Services for all of our computer needs. Their staff has always been responsible, reliable and professional. Their knowledge has been very beneficial to us as they have coordinated several upgrades for our company..."– Mr. Jeffrey Triplett, IT Manager, Automotive Systems Warehouse
"Quality Computer Services, Inc. has been able to help us reduce our costs with better service. The engineers are very helpful and they know what they are doing."– Ms. Brenda McConnell, Office Manager, Integrated Environmental Systems
"The service we receive from Quality Computer Services, Inc. is both quick and friendly. The engineers are always punctual and provide quality service on every call."– Ms. Debbie Flaherty, President, Day Automotive Group
“All of us at DePaul cannot say enough good things about Quality Computer Services, Inc. Before Quality Computer Services, the technicians we contracted could not compare to the services we now receive..."– Ms. Dianne Vano, Administrative Assistant, DePaul School for Hearing and Speech
"Having the Managed Services plan through Quality Computers is one of the most valuable expenses we have. I can’t imagine how many man hours would be spent doing what they accomplish for us..."– Ms. Lisa Boyd S.W. Coy Advisors
When you use QCSI to support your technology needs, you get more than just technical support. You get a team of individuals with over 50 combined years of experience at providing service and support to companies with 5 to 250 employees. Our experience has proved that having the technical answers is only a small part of providing a customer with service and support. The professional manner in which we deliver our service and the attention we give to customer satisfaction is ultimately the reason our clients rave about our service. There are a lot of companies in the Pittsburgh area that you can call on for technology needs, however there is no company that provides the level of support and customer satisfaction that QCSI delivers every single day.
With the constant changes in technology and daily development of new threats, even a small, 5-user network requires ongoing maintenance from a highly-trained technician. Obviously the costs, of hiring a full-time IT person, are not always feasible, even for companies with 20 to 75 workstations. Managed Services is the best solution for providing the ongoing IT support that small and medium size businesses need. Here are several of the benefits: