Client Testimonials

Read More Testimonials

"We are confident our system is running at peak performance. Remote access and problem solving have help to reduce computer downtime. The response time is excellent and all the engineers are very professional in dealing with our staff.”
– Dr. Dennis Barrett, Director, DePaul School For Hearing and Speech

"I am writing to say THANK YOU to each of you for your continued support and efforts in helping to keep Anderson Interiors, Inc. operating smoothly.  I commend each of you for your caring attitudes and your willingness to take care of all our situations, no matter how large or how trivial..."
– Ms. Lisa Anderson Gerber, Chief Financial Officer, Anderson Interiors, Inc.

"For the past 17 years, we have relied on Quality Computer Services for all of our computer needs. Their staff has always been responsible, reliable and professional. Their knowledge has been very beneficial to us as they have coordinated several upgrades for our company..."
– Mr. Jeffrey Triplett, IT Manager, Automotive Systems Warehouse

"The service we receive from Quality Computer Services, Inc. is both quick and friendly. The engineers are always punctual and provide quality service on every call."
– Ms. Debbie Flaherty, President, Day Automotive Group

“All of us at DePaul cannot say enough good things about Quality Computer Services, Inc. Before Quality Computer Services, the technicians we contracted could not compare to the services we now receive..."
– Ms. Dianne Vano, Administrative Assistant, DePaul School for Hearing and Speech

"Having the Managed Services plan through Quality Computers is one of the most valuable expenses we have. I can’t imagine how many man hours would be spent doing what they accomplish for us..."
– Ms. Lisa Boyd S.W. Coy Advisors

Proactive Silver Plan

First Class Mid Level Support

Our Silver Support Plan provides many of the features of our Proactive Gold Plan with a 30% savings on our monthly fee. All remote support is included with an hourly rate charged for all on-site support.

Initial Site Survey 27 point Network Audit
Network monitoring 24 X 7
Quarterly on-site consultation

Included

Guaranteed 2 hour response
Preferred client discount 25% off support rates
virus definition and security patch updates.

Included

Monthly executive summary report
Daily system status e-mail update
Client Remote Control and access

Included

Unlimited software upgrades
Creation of acceptable user policy
Adding and removing users

Included

Help desk support and escalation
Unlimited software upgrades remote only
Creation of acceptable user policy
Adding and removing users
Unlimited remote support

Included

On-site technician scheduling non critical issues

Next Day

Hourly on-site rate pc / printer

To Be Determined

Hourly on-site network

To Be Determined

Emergency Response fee

Included