Client Testimonials

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"We are confident our system is running at peak performance. Remote access and problem solving have help to reduce computer downtime. The response time is excellent and all the engineers are very professional in dealing with our staff.”
– Dr. Dennis Barrett, Director, DePaul School For Hearing and Speech

"I am writing to say THANK YOU to each of you for your continued support and efforts in helping to keep Anderson Interiors, Inc. operating smoothly.  I commend each of you for your caring attitudes and your willingness to take care of all our situations, no matter how large or how trivial..."
– Ms. Lisa Anderson Gerber, Chief Financial Officer, Anderson Interiors, Inc.

"For the past 17 years, we have relied on Quality Computer Services for all of our computer needs. Their staff has always been responsible, reliable and professional. Their knowledge has been very beneficial to us as they have coordinated several upgrades for our company..."
– Mr. Jeffrey Triplett, IT Manager, Automotive Systems Warehouse

"The service we receive from Quality Computer Services, Inc. is both quick and friendly. The engineers are always punctual and provide quality service on every call."
– Ms. Debbie Flaherty, President, Day Automotive Group

“All of us at DePaul cannot say enough good things about Quality Computer Services, Inc. Before Quality Computer Services, the technicians we contracted could not compare to the services we now receive..."
– Ms. Dianne Vano, Administrative Assistant, DePaul School for Hearing and Speech

"Having the Managed Services plan through Quality Computers is one of the most valuable expenses we have. I can’t imagine how many man hours would be spent doing what they accomplish for us..."
– Ms. Lisa Boyd S.W. Coy Advisors

Proactive Bronze Plan

Server Centric Support

Our Bronze Support Plan provides all the high level features of our Proactive Gold Plan for our clients wanting to protect their most critical component of their network. When your servers are not available to your users productivity comes to a screeching halt. Our Bronze Plan provides proactive level of support to prevent any loss of productivity from your staff.

Initial Site Survey 27 point Network Audit
Network monitoring 24 X 7

Included

Quarterly on-site consultation
Guaranteed 1 hour or less response

Included

Virus definition and security patch updates.
Monthly executive summary report
Daily system status e-mail update

Included

Client Remote Control and access
Unlimited software upgrades
Creation of acceptable user policy
Adding and removing users

Included

Installation of new hardware and software
Virus removal and cleaning
Loaner Server
Vendor liason
Shopping and Ordering warranty parts

Included

Help desk support and escalation
Unlimited software upgrades
Creation of acceptable user policy
Adding and removing users
Unlimited remote support

Included

On-site technician scheduling

Same Day

Emergency response fee

Included

Data backup monitoring and testing

Included